Active Incident

Updated a few seconds ago

Welcome to K2 Cloud's home for real-time information on system availability, performance and security. If there are any interruptions in service, a note will be posted here.
Identity provider changes delayedPartial Service Disruption

Incident Status

Partial Service Disruption

Components

K2 Cloud

Locations

Americas, EMEA, APAC


February 1, 2023 10:04 PST
February 1, 2023 18:04 UTC
[Investigating] We are aware of an issue within our K2 Cloud Service where Identity Provider changes on customer side, are not reflected within the K2 Cloud environment. This may include but are not limited to new users not being able to gain access to the environment or changes in reporting structures not being reflected in the environment. We are working closely with Microsoft to resolve the problem, but Identity Provider synchronization may be delayed and may take some time to work itself out. We will update with more information as events warrant. Thank you, K2 Cloud Operations

K2 Cloud




Partial Service Disruption

K2 Trust




Operational

Microsoft Azure




Operational

Microsoft Office 365




Operational

Azure Active Directory




Operational

Amazon Route 53




Operational